Please select your question category
A: While an appointment is not necessary, it does ensure that you will receive our undivided attention to show you how we can transform the ballroom and to answers any questions you may have.
A: To secure a date with Events at Refinery, we require a signed contract and event deposit.
A: As soon as you know!
A: Absolutely. We have staff that will help you all the way from the time you sign your contract, until the end of your reception / event. A day-of coordinator will be there on your wedding day / special event to ensure that everything runs smoothly and that all of your needs are met.
A: Absolutely. Events at Refinery offers two ceremony styles, making the transition from ceremony to reception seamless.
A: We pride ourselves on providing personal attention and focusing all energies on one event at a time. We dedicate all of our space and all of our staffing to you.
A: We can accommodate guest counts ranging from small and intimate, to large counts of up to 400 guests, with customized layouts, and a spacious dance floor.
A: During a one-on-one consultation, we will design a digital layout that suits all of your needs.
A: Unlike most facilities, Events at Refinery has the ability to remain open until 2am.
A: We have two built in high definition projection systems that can be used for videos or photo slideshows. We also have a built-in state of the art sound system.
A: Events at Refinery partners closely with local hotels with the ability to transport your guests to and from our facility safely.
A: We begin setting up the morning of your event, typically around 11:30am.
A: During a one-on-one consultation we will discuss how you want your event to look. A few days before your event, you will have an opportunity to bring in all of your decorations, and discuss the specific details about how you would them displayed. We will also break down your decorations, repackage them for you, and they can be picked up from our office on the following business day.
A: Yes, each reception's bar option is completely customized to suit your needs.
A: Events at Refinery will provide staffing for bartending, and to clear bar glasses from the room.
A: No. Events at Refinery has a fully stocked bar, with options to special order specific items.
A: Events at Refinery requires a $1000 deposit to secure your reception date.
A: All of our reception options are put together in packages, which include the rental of the facility.
A: Yes, we accept all major credit cards with no penalty.
Definition of Service Charge vs. Gratuity
What is a Service Charge?
A: Events at Refinery offers a 20% discount on all Friday wedding ceremonies and receptions.
A: Yes, once your contract is signed, you are locked in to the rates listed on the contract. All other prices not listed on the contract are subject to change.
A: Events at Refinery will design a payment schedule at the time of your contract signing.